Maintenance Technician | Lion Real Estate Group

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JOB PURPOSE:
The maintenance technician plays a vital role in our community’s day to day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed. The maintenance technician is responsible for troubleshooting and repairing all aspects of the property and apartment units including plumbing, electrical, heating/cooling, carpentry, appliances, painting and drywall.

ESSENTIAL FUNCTIONS:
-Ensures all company maintenance policies and procedures are followed
-Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).
-Walks property daily and inspects vacant apartments.
-Completes work orders in a timely and cost-efficient manner.
-Addresses all maintenance emergencies in a timely fashion, including on-call emergencies
-Assists in maintaining and repairing structural, plumbing, HVAC, and electrical issues, including rehab units
-Prioritizes work orders and unit turns
-Paints and turns vacant units, including rehab units
-Cleans and repairs swimming pools
-Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness
-Ensures all work assignments are completed according to Company standards
-Assists with move-in and move-out procedures
-Brings all resident issues to the attention of office personnel and informs property managers of any issues observed in housing units
-Works together with maintenance team to keep on-site shops in order
-Coordinates with supervisor to order supplies while maintaining the appropriate expense -budget allotted per property.
-Works collaboratively with supervisor to prepare for all city and internal property inspections.
-Ensures Company Safety Program and OSHA safety requirements are being followed and conducts routine property safety inspections.
-Maintains annual fair housing certification for maintenance (via Gracehill)
-Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends
-Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times

REQUIRED SKILLS/ABILITIES:
-Excellent verbal and written communication skills. (English)
-Excellent interpersonal and customer service skills.
-Excellent organizational skills and attention to detail.
-Excellent time management skills with a proven ability to meet deadlines.
-Ability to create and maintain strong vendor relationships
-Team player with ability to work well with others
-Ability to work independently, prioritize duties, manage time efficiently, and multi-task.
-Ability to function well in a high-paced and at times stressful environment.

EDUCATION & EXPERIENCE:
-High School Diploma or equivalent
-1+ year residential maintenance or related experience
-1+ year of experience in multifamily property management highly preferred
-HVAC/EPA Certification required
-Must have valid driver’s license